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Program & Service Evaluation

I help organisations understand how programs and services are performing, what outcomes they achieve and where improvements can create meaningful impact.

How I can support you
  • Evaluation planning and frameworks: I collaborate with clients to define purpose, scope and evaluation questions, and design an approach that fits the context.
  • Qualitative and quantitative research: I gather and analyse data through interviews, surveys, focus groups, document reviews and existing datasets.
  • Experience and outcomes analysis: I explore both measurable results and lived experience to form a complete picture of service or program performance.
  • Actionable recommendations: I provide clear, practical recommendations that support continuous improvement and future planning.
  • Report development and communication: I produce well-structured reports, executive summaries and presentations tailored to your audience.
Let’s work together

If you need an evaluation that informs decisions and strengthens outcomes, I’d be glad to help.

About the Author

drmelhenry