{"id":693,"date":"2025-11-11T16:12:21","date_gmt":"2025-11-11T08:12:21","guid":{"rendered":"https:\/\/drmelhenry.au\/?page_id=693"},"modified":"2026-03-27T15:49:34","modified_gmt":"2026-03-27T07:49:34","slug":"evaluation","status":"publish","type":"page","link":"https:\/\/drmelhenry.au\/index.php\/services\/evaluation\/","title":{"rendered":"Program and Service Evaluation"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<p class=\"has-black-color has-text-color has-link-color wp-elements-adc21d55f1bce84e89455e03ebd1c072 wp-block-paragraph\"><em><em><em><em><em><em>Evidence-informed insight to guide improvement and decision-making<\/em><\/em><\/em><\/em><\/em><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I help organisations understand how their programs and services are performing, what impacts they have and where improvements can create meaningful change.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How I can support you<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Evaluation planning and frameworks<\/strong>: I collaborate with clients to define purpose, scope and evaluation questions, and design an approach that fits the context.<\/li>\n\n\n\n<li><strong>Qualitative and quantitative research<\/strong>: I gather and analyse data through interviews, surveys, focus groups, document reviews and existing datasets.<\/li>\n\n\n\n<li><strong>Experience and outcomes analysis<\/strong>: I explore both measurable results and lived experience to form a complete picture of service or program performance.<\/li>\n\n\n\n<li><strong>Actionable recommendations<\/strong>: I provide clear, practical recommendations that support continuous improvement and future planning.<\/li>\n\n\n\n<li><strong>Report development and communication<\/strong>: I produce well-structured reports, executive summaries and presentations tailored to your audience.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Let&#8217;s work together<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you need an evaluation that informs decisions and strengthens outcomes, I\u2019d be glad to help.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-buttons is-content-justification-space-between is-layout-flex wp-container-core-buttons-is-layout-cfe5ce44 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-luminous-vivid-amber-color has-text-color has-link-color wp-element-button\" href=\"https:\/\/drmelhenry.au\/index.php\/contact-us\/\">Get in touch<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><em>\u201cMel quickly understood our organisation\u2019s needs and implemented a clear and effective staff-engagement framework, resulting in stronger staff buy-in and a significantly higher survey response rate.<br>Staff responded positively to Mel\u2019s process, feeling meaningfully involved in a way that was both empowering and produced accurate, reliable insights.\u201d<\/em><\/p>\n\n\n\n<p class=\"has-text-align-right wp-block-paragraph\">Not-for-Profit Evaluation Client, 2025<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/drmelhenry.au\/wp-content\/uploads\/2023\/10\/data_1698295693-scaled.jpeg\" alt=\"Charts on a laptop computer screen next to a tablet showing a calendar\" class=\"wp-image-595\" style=\"aspect-ratio:1;object-fit:cover\" srcset=\"https:\/\/drmelhenry.au\/wp-content\/uploads\/2023\/10\/data_1698295693-scaled.jpeg 2560w, https:\/\/drmelhenry.au\/wp-content\/uploads\/2023\/10\/data_1698295693-300x200.jpeg 300w, https:\/\/drmelhenry.au\/wp-content\/uploads\/2023\/10\/data_1698295693-1024x683.jpeg 1024w, https:\/\/drmelhenry.au\/wp-content\/uploads\/2023\/10\/data_1698295693-768x512.jpeg 768w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-luminous-vivid-amber-color has-text-color has-link-color wp-element-button\" href=\"https:\/\/drmelhenry.au\/index.php\/services\/\">My Services<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Evidence-informed insight to guide improvement and decision-making I help organisations understand how their programs and services are performing, what impacts they have and where improvements can create meaningful change. How I can support you Let&#8217;s work together If you need &hellip; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":200,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-693","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Program and Service Evaluation - Dr Mel Henry<\/title>\n<meta name=\"description\" content=\"Unlock the power of evaluation to improve your organisation&#039;s programs and services with evidence-informed insights.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/drmelhenry.au\/index.php\/services\/evaluation\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Program and Service Evaluation - Dr Mel Henry\" \/>\n<meta property=\"og:description\" content=\"Unlock the power of evaluation to improve your organisation&#039;s programs and services with evidence-informed insights.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/drmelhenry.au\/index.php\/services\/evaluation\/\" \/>\n<meta property=\"og:site_name\" content=\"Dr Mel Henry\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-27T07:49:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/drmelhenry.au\/wp-content\/uploads\/2023\/10\/data_1698295693-scaled.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/drmelhenry.au\\\/index.php\\\/services\\\/evaluation\\\/\",\"url\":\"https:\\\/\\\/drmelhenry.au\\\/index.php\\\/services\\\/evaluation\\\/\",\"name\":\"Program and Service Evaluation - Dr Mel Henry\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/drmelhenry.au\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/drmelhenry.au\\\/index.php\\\/services\\\/evaluation\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/drmelhenry.au\\\/index.php\\\/services\\\/evaluation\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/drmelhenry.au\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/data_1698295693-scaled.jpeg\",\"datePublished\":\"2025-11-11T08:12:21+00:00\",\"dateModified\":\"2026-03-27T07:49:34+00:00\",\"description\":\"Unlock the power of evaluation to improve your organisation's programs and services with evidence-informed insights.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/drmelhenry.au\\\/index.php\\\/services\\\/evaluation\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/drmelhenry.au\\\/index.php\\\/services\\\/evaluation\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/drmelhenry.au\\\/index.php\\\/services\\\/evaluation\\\/#primaryimage\",\"url\":\"https:\\\/\\\/drmelhenry.au\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/data_1698295693-scaled.jpeg\",\"contentUrl\":\"https:\\\/\\\/drmelhenry.au\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/data_1698295693-scaled.jpeg\",\"width\":2560,\"height\":1707,\"caption\":\"Charts on a laptop computer screen next to a tablet showing a calendar\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/drmelhenry.au\\\/index.php\\\/services\\\/evaluation\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/drmelhenry.au\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Services\",\"item\":\"https:\\\/\\\/drmelhenry.au\\\/index.php\\\/services\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Program and Service Evaluation\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/drmelhenry.au\\\/#website\",\"url\":\"https:\\\/\\\/drmelhenry.au\\\/\",\"name\":\"Dr Mel Henry\",\"description\":\"Human-centred support &amp; 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